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How does the process work?

Customers will fill out a short online application either at your store or from their mobile device. Once your customer is approved and we have the information from the invoice, customers sign the lease agreement electronically. Then, you confirm delivery with Koalafi. Upon receiving confirmation of delivery, we will fund your account within 72 business hours.

How much can my customers be approved for through Koalafi?

Qualifying consumers may be approved for up to $7,500 in lease-to-own funding or $65,000 in loan funding. The amount of approval is dependent upon factors including, but not limited to, income, banking history, length of employment, and verification of contact information.

How soon will my account be funded?

Koalafi will initiate funding your account within 72 hours after the customer receives the merchandise. Funding will be initiated on Mondays for all leases processed Saturday and Sunday. Our funding department is open Monday-Friday.

Once I become a Koalafi partner, how soon can I start financing customers?

You can instantly start financing customers! To help you become more familiar with Koalafi, we offer free training sessions & online resources to help you better provide Koalafi to your customers. Once you sign up, you will also be given online login information for your merchant portal, which allows you to stay up to date on the status of your customers’ applications.

What are my obligations to the customer and Koalafi?

  • To the best of your ability, correctly explain our financing plan

  • Verify that all signing documents are correct and accurately signed and dated by the customer.

  • Verify the identity of customers by checking photo ID.

  • Once all of the final documents are signed, all the items have been delivered, and your account is funded, your obligation is limited to the customer service you would provide for repairs/servicing to all customers.

What types of merchandise does Koalafi finance?

Koalafi finances durable goods such as furniture, appliances, mattresses, tires, and home improvement projects.

How can I start offering Koalafi financing?

To apply with Koalafi, call 844.238.6500 or click here to apply online.

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