Customer experience is at the heart of everything we do, and what sets us apart from other lease-to-own financing providers. Here’s how we do that:
Industry leading-approval rates
We deliver industry-leading approval rates so more customers can make important purchases and you can convert more customers.
Customers have an opportunity to build their credit
We're one of the only major lease providers to report payments to a primary credit bureau. Customers may have an opportunity to build credit by making on-time payments over the entire agreement term. Koalafi reports positive and negative payment history.
We support customers at the point of sale and beyond
In addition to reporting payments to TransUnion, our credit education series helps to set customers up for success.
Clear and upfront terms
When customers sign up for a Koalafi plan, we make it clear what their total cost and scheduled payments will be.
Easy automatic payments
Customers are enrolled in automatic payments that are conveniently aligned with the payment schedule. They can adjust their payment schedule at any time by contacting customer support.
Pre-approvals for future offers
Eligible ustomers will be considered for future offers without a hit to their credit and without needing to reapply.